Cyndee Garbrecht

    Cyndee Garbrecht

    Vice President Cargo Claims Administration - Chicago

    With over 28 years of insurance industry experience, Cyndee Garbrecht is Vice President, Claims Administration for Roanoke Claims Services (Chicago, IL) specializing in cargo insurance claims and marketing. Cyndee is trusted with claims handling and payment authority on behalf of Watkins Syndicate #457. Her previous insurance experience includes auto/casualty adjuster at Certified Collateral Corporation, subrogation adjuster at Safeco Insurance Company and subrogation adjuster and intercompany arbitrator for American Family Insurance.

    Cyndee is a licensed insurance producer in the State of Illinois. She completed her master’s degree in International Management in 2010 and is currently pursuing a Doctorate in Management.

    Roanoke Claims Services is a division of Roanoke Insurance Group Inc., specializing in insurance and bond solutions for international trade and transportation. Roanoke is a subsidiary of Munich Re as well as an affiliate of Munich Re Syndicate, Ltd., and is the North American primary insurer of marine insurance and customs bonds for this worldwide organization. Roanoke Claims Services maintains settling authority for its underwritten business, which contributes to prompt resolutions and successful recoveries for its clients; and the concentration of staff and technical expertise enables it to provide any number of support roles that your organization may need to administer claims.

    I subscribe to a set of principles and beliefs which I embrace as my core values in business. As a customer service oriented person, I value being the liaison between my clients and the insurance companies. My values are leadership, integrity and accountability.
    Cyndee Garbrecht


    • Illinois


    • Chicago Brokers and Foreign Freight Forwarders Association of Chicago
    • The Propeller Club of Chicago
    • Global Marine Insurance Underwriting & Claim Forum
    • Inland Marine Underwriters Association (IMUA)
    • Insurance Claims Executives, International Claims Managers
    • Risk and Insurance Management Society
    • Marine Cargo Loss Prevention
    • The Marine Claims and Recovery Forum
    • National Insurance Crime Bureau (NCIB) Member
    • National Cargo Theft Summit Member
    • Adjunct Professor MBA and Doctoral Programs at Concordia University Milwaukee, Wisconsin
    • Claims Litigation Management (CLM) Member, involved in the following committees:
      • Alternative Dispute Resolution (ADR) Committee
      • Adjuster Training Courses Committee
      • Insurance Fraud Committee
      • Education Committee
      • Transportation Committee
      • Annual Conference Committee
      • Committee Chair (Co-Chair), Conference Committee